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Information We Collect

  • Contact details you provide, including name, email address, and optional phone number.
  • Project intake answers, including business goals, budget range, timeline, website URLs, desired features, content readiness, and free-form notes.
  • Attribution details connected to an intake session, including landing page URL, referrer, UTM source, UTM medium, UTM campaign, and a client session ID.
  • Lead qualification data created by our intake flow, including score, result tier, status, current step, and timestamps.
  • Admin authentication identifiers for authorized FrontierPixel administrators, such as Clerk user identifiers used to protect the admin area.
  • Technical records created by our hosting and database providers, such as request metadata, deployment logs, and Convex document creation/update timestamps.

Sources

We collect information directly from you when you submit the intake form, from your browser or device when you visit the site with attribution parameters, and from service providers that help operate the website and secure administrator access.

How We Use Information

  • Respond to inquiries and evaluate whether a project is a fit.
  • Prepare estimates, project plans, proposals, and service communications.
  • Operate, secure, troubleshoot, and improve the site and intake workflow.
  • Maintain business records, consent records, and legal records.
  • Send marketing emails or SMS only when you have opted in where required and only through an appropriate provider once configured.

Service Providers

We share personal information with service providers and processors by category so they can operate, secure, store, transmit, or support the site and inquiry workflow. For this site today, the core categories are hosting, backend/database, and administrator authentication.

Examples of providers in these categories include hosting providers such as Vercel, Netlify, or Cloudflare Pages; backend and database providers such as Convex, Supabase, or Firebase; authentication providers such as Clerk, Auth0, or Supabase Auth; email and messaging providers such as Resend, Mailchimp, Twilio, or Telnyx; analytics, logging, and error-monitoring providers such as Plausible, Google Analytics, PostHog, Sentry, or Axiom; payment providers such as Stripe, PayPal, or Square; and security or operations providers such as Cloudflare, Vercel logs, or similar infrastructure tools.

These examples are illustrative and may not all be used at the same time. If FrontierPixel adds a new category that processes personal information in a materially different way, especially marketing, analytics, advertising, payment, or SMS providers, this policy should be updated before that category is used.

Cookies, Analytics, Sale, and Targeted Advertising

  • We do not currently use non-essential analytics cookies or targeted advertising pixels on this site.
  • We do not sell personal information.
  • We do not sell sensitive personal information.
  • We do not share personal information for cross-context behavioral advertising.
  • Because we do not currently sell or share personal information for targeted advertising, Global Privacy Control and Do Not Track signals do not change site behavior today. If that changes, this policy should be updated before launch of those features.

Retention

Inquiry records are kept while we evaluate or provide services and for a reasonable period afterward for business, tax, accounting, security, and legal records. Marketing consent and opt-out records are kept as needed to prove consent, honor opt-outs, and maintain suppression lists. We may delete stale or incomplete intake records when they are no longer useful for these purposes.

Security

We use reasonable administrative, technical, and organizational safeguards for a small business website, including access-limited admin areas, managed hosting, managed database services, and provider-level security controls. No website or transmission method can be guaranteed completely secure.

Children

This site is intended for business inquiries and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can review and delete it where appropriate.

US Privacy Requests

Depending on your state and the law that applies, you may have rights to request access, deletion, correction, portability, or information about how personal information is used. FrontierPixel is a small business, but we will review privacy requests sent to the contact email below and respond as reasonably required by applicable law.

California Notice

For California residents, the categories collected may include identifiers, internet or electronic network activity information, commercial or project inquiry information, professional or business-related information you provide, and inferences produced by the intake scoring flow. We use these categories for the purposes listed in this policy. We do not sell or share personal information for cross-context behavioral advertising.

Texas Small-Business Posture

Frontier Pixel LLC is a Texas-based small business. Even where a comprehensive state privacy law does not impose every controller obligation on this site, we use this policy as the public baseline for handling inquiries, limiting marketing to opted-in contacts, and reviewing privacy requests in good faith.

Contact

Privacy requests can be sent to info@frontierpixel.com. Include enough information for us to find your record and verify the request.